Standard shipping in the Chicagoland area is by local courier and is next day. Same day may be available on request.
Standard shipping (outside of the Chicagoland area) uses UPS Ground service and is nationwide. Based on our location, most will arrive in 1-3 days. Some locations may take 4 days. If you are unsure, call us with your destination zip code and we will give you the exact date of arrival.
Shipping and Delivery - Since we are a gift business, we know the importance of your gift arriving on time. All of our products are delivered within the United States and Canada and are typically sent out on business days (Monday through Friday). Exceptions can be made if requested. Gifts are typically shipped same day or next day depending on the time the order is placed. Arrival times/dates cannot be guaranteed, but we will always do our best to meet your requested delivery date. Orders placed by 12:00 p.m. CST will usually go out on the same business day. Orders placed after 12:00 p.m. CST will usually go out the next business day. Future shipping/delivery dates can be specified when order is placed.
Shipping details - All gifts are securely packaged in bubble wrap and/or eco-friendly filler. We offer flat rate shipping as well as UPS express rates. Shipping charges vary by item and are clearly displayed before you purchase your gift. Shipping is available within the U.S. and Canada. UPS does not deliver to P.O. boxes, APO or FPO boxes. However, we can arrange to ship to these addresses via USPS. See map below for approximate transit times via UPS.
Hand delivery details - We offer courier delivery within Chicago and most surrounding suburbs. You will have the option to choose Local Courier or UPS prior to finalizing your purchase if available for your delivery address. Gifts are delivered to residential areas on Monday through Friday between 9:00 a.m. and 7:00 p.m. Time of delivery cannot be guaranteed. When no one is available to receive your gift, it will be left in a secure location or with a neighbor whenever possible. Gifts are delivered to commercial locations by close of business. Specific delivery time cannot be guaranteed. During peak times, such as holidays, for large orders or custom baskets that required special orders, more time may be required. In this case, we will notify you with expected delivery date.
Please contact us if you have any questions or concerns.
Approximate transit times from Thoughtful Presence shipping location
The map below will give you an idea of shipping times via UPS from our location in Niles, IL. The shipping times shown are business days. UPS does not pick up or deliver on Saturday, Sunday, or major holidays. Transit times are not guaranteed.